Customer care
Contact Us
Have a question about a wig, an order, shipping, or a return? Send us a message and our support team will help you with the next step.
WhatsApp / Phone
+86 19016171147
Message us with your order number if your question is about an existing order.
Customer service hours
Mon-Fri, 10:00 AM-10:00 PM EST
Messages sent outside business hours will be answered as soon as possible.
Shipping
Shipping details are confirmed at checkout.
Available shipping methods, delivery estimates, and shipping fees are shown during checkout after the customer enters a delivery address.
Returns and exchanges
Please contact customer service first.
Return items must be approved before being sent back. We will provide the correct return instructions after reviewing your request.
Send a message
Please include your order number if you already placed an order.